My name is Juha Syrjänen and I am leading Cloud & Hosting Services team. My team has some of the most talented people in our field, and I am super proud of every member of our team. Together we are looking for professional, ambitions driven service lead for our storage and back-up services to join our awesome team in Helsinki, Jyväskylä, or in Tampere.

We are looking for a great individual to take over of one our the most fast-growing service areas. The Person should lead and develop the services from a solution point of view, based on market and customer needs. The role requires to ensure the best possible Microsoft solutions are available to meet the customer needs. We create value to manage the services, ensure end-to-end service delivery to the customers. We develop the continuously growing Microsoft cloud services offering in our customers solutions in the future. You are facing plenty of challenges that help you grow, become an even better professional that the role requires you to be ready for.


In the role of Service Lead, you are accountable from a technology point of view; you master the expertise in Microsoft O365 and Azure services. You ensure the services we deliver are working with good quality to our customers. You manage MS cloud services technical content in our service offering and in the roadmap. You work within close co-operation with the business development manager who has commercial ownership over the MS cloud services.

Your responsibilities include the service development, ensure the service changes to customers are successful and making sure that the service delivery commitment to customers is met. You also have the responsibility to collect customer’s business requirements in the service business area. You have implemented relevant processes in the service that the service quality is at the highest possible level. You drive the continual changes in the service in developing Microsoft services offering. 


A strong driving force combined with a proactive way of working. You are service-minded where the business is a key contributor and technology is an enabler. The service solutions are business for you that you can translate technical solutions into business value. You have good analytical and problem-solving skills and the capability to develop and present solutions. You need good service with a technical background with Microsoft cloud solutions. In order to deliver as per expectations, you can take the role of a virtual team leader to meet your service objectives.

Our Ideal Candidate 

  • Is a driving force who is an engaged and open-minded team player with excellent communication skills
  • Is proactive and service-minded in your work, able to make decisions, distinctly self-motivated, and have the confidence to take responsibility on matters
  • Has strong personal interworking skills to get other working for a common goal
  • Open, constructive, and brave to perform your work at the risk of failure
  • Fluent in Finnish and English

Your primary responsibilities are

  • Represent Microsoft cloud services in our business unit
  • Support customer cases to win new business
  • Perform solution selling in your service area
  • Develop and build new MS Cloud services
  • Create a professional portfolio, service offering towards our customers
  • Manage the solution life cycle
  • Consult our service delivery organization what does it takes to meet the best delivery quality


We offer you a chance to make a difference and be part of the forefront of emerging businesses and technology, exchanging ideas with the best professionals. Moreover, we offer you a challenging position with great opportunities for professional growth. With us, you will have an opportunity to directly influence your career development. If you have a good idea, we will listen to you. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment.


If you fancy joining my team, apply for the job right away by clicking “APPLY”. Please attach your CV and personal letter. The personal letter should include your salary request. Do you need to know more information, contact me, Juha Syrjänen at (+358) 50 486 7676 or connect with me on LinkedIn.

Selection is ongoing, so do not hesitate to get in touch. The last day to apply is 05.07.2020.



We are Telia Inmics-Nebula, an ICT company within Telia's B2B family and we have solid experience in providing cloud services, advanced ICT environments, and end-user services. With 500 experts, we provide versatile expert services for every company that aims to make their business more profitable and provide a better employee and customer experience. We are constantly working to increase the number of our experts. We currently work in ten locations: Helsinki, Tampere, Turku, Lahti, Lappeenranta, Jyväskylä, Kuopio, Joensuu, Vaasa, and Oulu. We want to be the one ICT partner that helps you succeed.