Telia Rekry

Senior
Service
Specialist

SENIOR SERVICE SPECIALIST, CLOUD AND CAPACITY SERVICES

My name is Juha Syrjänen and I am leading Cloud & Hosting Services team. My team has some of the most talented people in our field, and I am super proud of every member of our team. Together we are looking for a senior professional, ambitions to deliver, develop, and operate cloud and capacity services in our datacenters and customer solutions. Join our professional team in Helsinki, Jyväskylä, or Tampere. 

We create value to manage the services, ensure end-to-end service delivery to the customers. We strengthen, develop the continuously our datacenter services to serve better our customers' solutions now and in the future. You are facing plenty of challenges that help you grow, become an even better professional that the role requires you to be ready for.  We are looking for an experienced, customer-focused professional to join our team of cloud, capacity, and infrastructure services specialists to deliver quality services in the ever-critical cloud and capacity services area. 

YOUR NEXT CHALLENGE? 

In the role of the senior service specialist, you are the senior advisor from the technology point of view to the customers and internal stakeholders. In the specialist role you own, deliver the technical content of the services. You make sure the cloud and capacity platforms are up to date, delivering the services with good quality. You contribute to service development, meet the customer requirements by designing, implementing, and delivering standard services, and some customer-specific solutions. Your responsibilities include ensuring the service changes to customers and the infrastructure platforms are successful, help our service operations to fix possible incidents, making sure that our service commitments to customers are met. You create, contribute, and deliver best-practice documentation on service architectures, instructions on how the services are managed, changes implemented, and the platforms operated. 

WHO ARE YOU? 

A strong, independent driving force combined with a proactive way of working with strong technical skills. You are a customer and service-minded where the business is a key contributor and technology is an enabler. The service solutions are business for you that you can translate technical solutions into a business value. You have good problem-solving skills, proactively able to support others, and the capability to develop and present services. You need a strong technical background with virtualization, physical capacity, storage platforms. The role requires experience in datacenter infrastructure operations and datacenter and customer cloud and capacity solutions. 

Our Ideal Candidate  

  • Is an independent subject-matter expert who is an engaged and open-minded team player with excellent communication skills.  
  • Has a mind for quality and customer commitments are the top priority. 
  • Focus on continuous development for our services and customer solutions. 
  • Is proactive and service-minded in your work, able to make decisions, distinctly self-motivated, and have the confidence to take responsibility on matters. 
  • Has strong personal interworking skills to get others working for a common goal. 
  • Open, constructive, and brave to perform your work at the risk of failure. 
  • Willingness to master, learn, and expand your knowledge for our primary technical solutions and platforms now and in the future. 
  • For the technical platforms, you may have experience in the following solutions: virtualization platforms VMWare, Xen. Server, storage platforms from HPE, Dell, Cisco. Back-up platforms from Veaam, Commvault. 
  • Some practical experience in AWS and/or Google services. 
  • Fluent in Finnish and English. 

WE OFFER 

We offer you a chance to make a difference and be part of the forefront of emerging businesses and technology, exchanging ideas with the best professionals. Moreover, we offer you a challenging position with great opportunities for professional growth. With us you will have an opportunity to directly influence your career development. If you have a good idea, we will listen to you. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment. To succeed in this position, we offer you comprehensive onboarding, up-to-date tools, extensive occupational health care, and other great benefits. 

INTERESTED? 

If you fancy joining my team, apply for the job right away by clicking “APPLY”. Please attach your CV and personal letter. The personal letter should include your salary request. Do you need to know more information, contact me at (+358) 50 486 7676 or connect with me on LinkedIn

Selection is ongoing, so do not hesitate to get in touch. The last day to apply is 17.01.2021. 

 

APPLY

 
WELCOME TO TELIA – HOME TO YOUR NEXT BIG OPPORTUNITY! 

We are Telia Inmics-Nebula, an ICT company within Telia's B2B family and we have solid experience in providing cloud services, advanced ICT environments, and end-user services. With almost 600 experts, we provide versatile expert services for every company that aims to make their business more profitable and provide a better employee and customer experience. We are constantly working to increase the number of our experts. We currently work in ten locations: Helsinki, Tampere, Turku, Lahti, Lappeenranta, Jyväskylä, Kuopio, Joensuu, Vaasa, and Oulu. We want to be the one ICT partner that helps you succeed.